The short version: our apps keep your data on your iPhone and talk only to services you choose — never to a server of ours; we don't have one that stores user data. Passportrait and Daycoat run entirely on device; JetPilot connects only to your own JetKVM hardware, your own computers over Remote Desktop and, if you opt in, JetKVM's cloud; Earwig connects only to your own EarStudio ES100 over Bluetooth. No accounts, no analytics, no trackers — in the apps or on this website.
Rigwig LLC is a software company registered in New Jersey, USA. This policy covers our iPhone apps — Passportrait (passport photo compliance checking), Daycoat (personal weather-comfort outfit recommendations), JetPilot (a remote for JetKVM devices and Windows Remote Desktop), and Earwig (a settings companion for the EarStudio ES100 Bluetooth DAC) — and the rigwig.org website. Questions about it can be sent to support@rigwig.org.
Passportrait captures photos you take and reads photos you choose from your library, with your permission through Apple's standard photo and camera access prompts. All analysis — face detection, measurements, background and lighting checks, and reading photo metadata such as capture date — happens on your device using Apple's on-device frameworks.
The export unlock is a one-time purchase processed by Apple through the App Store. Apple handles the payment and provides us no personal payment details. Restoring the unlock on a new device goes through Apple's standard restore mechanism; we keep no purchase records of our own.
The app may download a current copy of the official photo specification (measurement rules) from our server at launch, so rule changes reach you without an app update. This request carries no personal information or photo data. Standard technical logs for that request (such as IP address) may be briefly retained by our hosting provider for security and then discarded.
Daycoat asks for your location, with your permission through Apple's standard location prompt, for one purpose: fetching your local forecast. The location is passed to Apple's WeatherKit service, which returns the weather; Apple's handling of that request is described in Apple's own privacy terms. We never receive your location — the request goes from your device to Apple, not through us.
What you log — outfits, day plans, comfort ratings, notes, and the weather snapshot saved alongside each entry — is stored on your device and, when you are signed into iCloud, synced through your own private iCloud database so your history follows you across your devices. That database belongs to your Apple account: Apple encrypts it in transit and at rest, and we have no access to it — we operate no servers and cannot read, receive, or recover your logs. You can turn syncing off for Daycoat in iOS Settings under your name → iCloud. The recommendation model runs entirely on your devices, learning from that history. There are no accounts of ours; if you export a backup, the file is saved where you choose and never passes through us.
The Home Screen and Lock Screen widgets, the Apple Watch app, and Siri answers are all generated on your devices from the same data. Fetching the forecast for them uses the same Apple WeatherKit request described above; nothing else leaves the device.
The daily reminders are local notifications scheduled on your device; we run no push server and transmit nothing to deliver them. When iCloud sync is on, Apple's own infrastructure may send silent background messages to your devices so changes sync promptly — those come from Apple's iCloud service, not from us.
JetPilot is a remote-control and management app for JetKVM devices and a Remote Desktop (RDP) client for Windows computers. It connects to hardware and computers you own and, at your option, to JetKVM's cloud service. Rigwig operates no servers for JetPilot and receives none of your data.
Device addresses you enter, and the passwords and access tokens for your devices, are stored on your iPhone — secrets in the iOS Keychain, the device list in the app's private storage. They are sent only to the JetKVM device, Windows computer, or cloud you are connecting to, never to us. Windows usernames and passwords are used solely to sign in to that computer over an encrypted Remote Desktop connection.
With your permission, through Apple's standard local-network prompt, JetPilot uses Bonjour to discover JetKVM devices on your network. That discovery stays on your network.
The screen video you view and the keyboard and mouse input you send travel between your iPhone and your JetKVM device or Windows computer. On your local network that connection is direct; if you choose a JetKVM cloud connection, it is relayed through JetKVM Cloud. Either way, Rigwig is not part of the path.
During a Remote Desktop session, text you copy on the Windows computer is placed on your iPhone's clipboard, and text on your iPhone's clipboard is made available to paste on that computer, only while the session is connected. Nothing is sent elsewhere. The computer's server certificate is remembered on your iPhone after the first connection so later connections can detect a changed certificate; you can forget it from the computer's page in the app.
If you sign in to JetKVM Cloud, you authenticate with JetKVM's own service — operated by the makers of JetKVM, not Rigwig — which may use a third-party identity provider such as Google. The resulting session is stored in your iPhone's Keychain and sent only to JetKVM's servers. Your use of JetKVM Cloud is governed by JetKVM's own privacy policy and terms.
Earwig is a settings companion for the Radsone EarStudio ES100 and ES100 MK2 headphone DAC. It connects to the device over Bluetooth Low Energy to read and change settings stored on the device itself. Rigwig operates no servers for Earwig and receives none of your data; the app makes no network requests at all.
Earwig asks for Bluetooth access through Apple's standard prompt. It scans for nearby devices only to find your ES100, connects only to the one you choose, and exchanges only the device's own settings commands with it. It does not read or send audio. The app can keep that connection while in the background so the device's live state stays current; it does not use Bluetooth for anything else.
The ES100 issues a short authorization code the first time you confirm a connection by pressing its power button. Earwig stores that code, the identifier of your ES100 and your saved equalizer presets in the app's private storage on your iPhone or iPad. The identifier is one that iOS assigns to the accessory for this app alone; it is not the device's Bluetooth address. Forgetting the device in the app deletes the code and identifier. Presets you export are written to the location you choose and go nowhere unless you share them.
The Diagnostics screen shows a log of the commands exchanged with your ES100 during the current session, with authorization codes excluded. It is shared only if you choose to use the share button, for example to email it to support.
Earwig is a one-time purchase processed by Apple through the App Store. Apple handles the payment and provides us no personal payment details.
Our apps have no accounts, no sign-in, no advertising, no third-party analytics, and no trackers. We do not collect your name, contact details, location, identifiers, or usage data.
rigwig.org is a static site. It sets no cookies, runs no analytics, and loads nothing from third parties — every page is served whole from our own hosting. Our hosting provider may keep standard server logs (IP address, page requested, time) for security purposes.
If you email support, we receive your address and message and use them only to help you. We don't add you to any list.
Our apps and site are not directed at children under 13, and we do not knowingly collect information from them.
If this policy changes, we'll update this page and the effective date above. Material changes to how an app handles data will also be noted in that app's App Store release notes.
Rigwig LLC · Cedar Knolls, New Jersey, USA · support@rigwig.org